KWL Inc.
A Handbook for KWL Employees
Section 2: Surpass All Expectations |
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Because KWL Inc. is not about “just getting by”, we strive toward excellence in all aspects of performance. We also set and exceed high standards that contribute positively to the communities we serve.
As an employee, you may have access to confidential information. Examples include employee data and financial information. You are reminded to keep such information confidential. Further, you are obligated to refrain from discussing such information with anyone except on a need-to know basis in or out of the workplace. Engaging in such discussions is a breach of confidence and may be subject to disciplinary action up to and including termination of employment.
Outside applications will also be considered if no employee currently working in the company location has the necessary qualifications and ability to fill the position and/or if no employee currently working in the location has submitted a request to transfer to this open position.
The hiring supervisor may interview you and consider such factors as education, experience, ability, skill set and seniority as well as your performance and work record when determining your eligibility for the position.
Transfer, Promotions and Portable Seniority
Our Company is committed to providing transfer and advancement opportunities for qualified personnel. To be considered for a promotion or transfer within the company, you should be an employee in good standing. To be eligible, you should be in your current position for a minimum of six months and you should have not received any progressive discipline for the previous 12 months. If you transfer from one company location and/or business line to another, you will maintain your original date of hire with the company. The rate of pay for transfers and promotions is based on prevailing ranges for the specific receiving location and your position.
If you are reinstated within twelve months of your termination date, you will be restored to your same status for purposes of seniority, anniversary date, vacation time and certain other benefits. If you participated in the 401(k) plan, you may also be eligible for re-enrollment subject to the plan provisions. Contact your Human Resources representative for further information.
Company supplies and equipment represents valuable resources, and each employee is expected to exercise care and good judgment when using them. The company will bear the cost of normal breakage and deterioration; however, employees who maliciously or willfully harm, destroy, or remove company equipment or supplies will be subject to disciplinary action up to and including termination of employment.
You may not use company-owned materials, equipment or facilities for personal use, unless authorized by your supervisor. This includes use of office supplies and telephones as well as larger assets such as computers, copiers, trucks, trailers and equipment. You will be issued a company uniform which you are responsible for lost, stolen and not returned upon your termination from KWL Inc. Upon separation from the company, you must return in good condition any and all company equipment, supplies and information used during your employment.
Cellular phone service provided by the Company to an employee is primarily for business use. Such service may be used for personal reason only in emergency circumstances. Business use is defined as any use in the course of performing specific job related duties on the behalf of, and for the benefit of, KWL Inc. All KWL employees that are issued a company phone are personally responsible for all charges in excess of monthly phone bills. The overages will be deducted from the employees pay check. Phones are issued to drivers
for company use with enough minutes to accommodate business use.
As an employee, you are expected to refrain from conflicts of interest. An actual or potential conflict occurs when you are in a position to influence a business decision of the company, and such a decision may result in personal gain for you, a relative or someone with whom you share a close relationship. You should immediately bring to the attention of you supervisor any questions about potential or perceived conflicts of interest.
To enhance the quality of objective business decisions and to safeguard against potential problems relative to confidentiality, discrimination, favoritism, security, safety and employee morale, family members will not be employed in a position where one has direct line supervisory authority over another.
If a relative relationship is established after employment (for example, through marriage) that creates a direct or indirect supervisor/subordinate relationship between such employees or an actual conflict of interest, the appearance of a conflict of interest, or any operational disruption as determined by management, the company will attempt to find a suitable alternative position to which one of the employees may transfer. If accommodations of this nature are not feasible, the employees will deicide amongst themselves which of them will resign. If the employees refuse to choose, the company will determine who will leave based on business needs.
You may not solicit, canvas, market, or sell articles or services for yourself or for any other outside organization while you or the person you wish to solicit is on working time. The distribution of handbills, leaflets, advertisements or printed or written literature of any kind is prohibited on working time. If you have messages of interest you want to post in the workplace, you must provide them to your supervisor for approval and for applicable posting. Exceptions for company-approved programs may be made by management.
Due to the confidential and often serious nature of your work, friends and relatives may not visit you while you are working. If there is an important reason for someone to see you at work, please arrange approval from your supervisor. If you must visit your work location during off-duty hours, you are expected to be present only for a business-related purpose (for example, payday).
Visitors, including vendors, must be accompanied by a KWL Inc. employee at all times during their visit. Where applicable, these individuals are asked to sign in and wear visitor identification badges.
All corporate, division, region and other business locations are smoke-free. Smoking is permitted in assigned areas only, usually located outside. Employees may smoke during a meal or break period in these designated smoking areas.